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Assertiveness

COURSE OVERVIEW

This assertiveness training course will promote a better understanding of the principles of assertiveness, provide the skills you need to become more assertive and help you develop a personal style that will benefit you, your colleagues and your organization.

COURSE OBJECTIVES

  • Identify assertive behaviour and discuss the advantages.
  • Understand the importance of assertiveness as an important tool to use to communicate effectively.
  • Use different techniques to be assertive.

DURATION & COST

1 day at  R1800 plus VAT PER DELEGATE

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